Land Sector
Maritime Sector
Railway Sector
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An oral or written statement submitted by an individual or entity expressing dissatisfaction with a service regulated or provided by the Transport General Authority, or reporting the complete absence of the service.
To view the Service Level Agreement

Service Steps:

  1. Visite the official website of TGA
  2. Click on the "E-Services" page
  3. Select the "Reports and Complaints" service
  4. Click on "Start Service"
  5. Log in through the Nafath (National Single Sign-On) platform
  6. Fill out the complaint or report submission form
  7. Attach the supporting documents and click on "Submit Form"
Not Available
Not Available
Target Audience
Individuals - Businesses
Service Execution Time
immediate
Service Channels
E-services
Service Cost
Free of charge
To view the FAQ page Here
Phone Number 19929
Email Address