This electronic portal of the Transport General Authority in the Kingdom of Saudi Arabia (referred to here as the " Transport General Authority Website") and its associated services and other related portals are available for your personal use. Your access to and use of this website is subject to these Terms of Use and the regulations of the Kingdom of Saudi Arabia. Your access to this site constitutes an unconditional acceptance of these terms and conditions, whether you are a registered user or not. This acceptance is effective from the date of your first use of the site, services, and other associated platforms.
The use of the website includes several terms and conditions that are subject to continuous updates and changes as needed. Any modification or update to these terms becomes effective immediately upon approval by the website administration. Therefore, you are required to regularly review the Terms of Use and the Disclaimer to stay informed of any updates. Continued use of this website, services, and platforms of the Transport General Authority implies your full awareness and acceptance of any amendments made to these terms and conditions. These terms include intellectual property rights, and the website administration is not obligated to announce any updates to these terms.
Restrictions on the Use of the Transport General Authority’s Website and Portals
By using and benefiting from the website and portals, you agree to refrain from the following:
  1. Providing or uploading files containing software, materials, data, or other information that you do not own or have a license for.
  2. Using the website or portals of the Authority in any way to send any commercial or unsolicited emails or any other misuse of this type.
  3. Providing or uploading files containing viruses or corrupted data on the website or portals of the Authority. Publishing, distributing, or disseminating any materials or information that may be defamatory, violate laws, contain pornography, obscenities, or are contrary to public morals or illegal through the Authority's website or portals.
  4. Participating in any unlawful or illegal activities in the Kingdom of Saudi Arabia through the Authority's website or portals.
  5. Publishing, distributing, or disseminating any materials or information that are defamatory, violate laws, contain obscenities, or are contrary to Islamic teachings or public morals through the Authority's website or portals.
  6. Providing and uploading incorrect data and information when submitting a complaint or report through the Authority's portals. The Transport General Authority reserves the right to take legal action in accordance with regulations if the information provided is found to be inaccurate. Additionally, the request will be automatically closed if the required data is not properly completed.
Restrictions on the Use of Social Media Accounts
By using and benefiting from social media accounts (Twitter, WhatsApp, Email), you agree to refrain from the following:
  1. Interfering with, disrupting, or obstructing the operation of any social media accounts or performing any actions that may disrupt the operation of these accounts.
  2. Using social media accounts in any way that may lead to a violation of any applicable laws, regulations, or rules in the Kingdom of Saudi Arabia or other local or foreign laws.
  3. Providing or uploading files containing software, materials, data, or other information that you do not own or have a license for.
  4. Using social media accounts and their services in any way to send commercial or unsolicited emails or any other misuse of this type.
  5. Providing or uploading files containing viruses or corrupted data on social media accounts and services.
  6. Publishing, distributing, or disseminating any materials or information that may be defamatory, violate laws, contain obscenities, or are contrary to Islamic teachings or public morals through the Authority's social media accounts.
Restrictions on the Use of the Contact Center (19929)
  1. Interfering with, disrupting, or obstructing the operation of any communication channels, networks, or related servers, or performing any actions that may impose, or could potentially impose, according to our discretion, an unreasonable or disproportionately large load on the infrastructure of the contact center and its services.
  2. Using any communication channels in any way to send commercial or unsolicited emails or any other misuse of this type.
  3. Uploading files containing viruses or corrupted data to communication forms and channels.
Links from the Transport General Authority’s Portal
Links to other portals and/or websites are provided for the convenience of visitors. We are not responsible for the content or credibility of the portals and/or websites linked to, nor do we endorse their content. Therefore, using these links to access such sites or portals is entirely at your own risk.
While we aim to replace broken links that do not work with other sites, since we have no control over these links, we cannot guarantee that they will always function properly.
Intellectual Property Rights
The user agrees not to use, encourage, promote, facilitate, or instruct others to use the Services as follows:
  1. All intellectual property rights of the Authority’s website belong to the General Transport Authority.
  2. By using the Transport General Authority’s website, you agree to comply with all applicable rules and regulations and to retain all copyright notices and other notices on any content obtained through the website.
  3. You must not use any part of the content of the Authority’s website and portals for commercial purposes without obtaining a license from the Transport General Authority.